Frequently Asked Questions
Find answers to common questions about our premium apparel and services.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
When will my order be shipped?
Orders are typically processed within 1-2 business days. You will receive a tracking number via email once your package is dispatched.
Do you ship internationally?
Yes, EMPIRE Merch ships to over 50 countries worldwide. International shipping rates and times vary by location.
Can I modify or cancel my order?
To ensure fast delivery, we process orders quickly. Please contact support within 1 hour of purchase to request changes.
Are your materials sustainably sourced?
We are committed to ethical fashion. Most of our collections use organic cotton and recycled polyester to minimize environmental impact.
How should I wash my EMPIRE apparel?
To preserve print quality and fabric integrity, we recommend washing inside out in cold water and air drying.